Your Safe Spa Day

Continuing safely with you in mind...

Y Spa The Waterfront Hotel (3)

An Update For You...

Following on from the Government announcement on July 19th, we can slowly increase our spa capacity while still maintaining a safe spa. Perspex screens at Y Spa reception will stay in place along with hand sanitizer stations. Our Spa Therapists will be wearing face masks and we encourage our guests to wear face masks in public areas, and in massage/manicure and pedicure treatments also. Enhanced cleaning and fogging of public areas will be kept in place along with the use of thermal imaging cameras. Any guests registering above the required temperature level will be refused entry. We are also keeping in place allocated thermal slots for our spa guests to ensure enhanced cleaning in between sessions. These are automatically booked steam and sauna sessions for 45 mins within each package. This session allows our guests to use the heat room area within this time, whilst still choosing which room to use. On arrival you will need your QR code and will need to make your way to the Kiosks to check-in, you can also use the handy wall kiosks to check your schedule or your bill too.

Safe Spa

Guidelines to a safe spa day

As we slowly get back to some sort of normal, we will still ensure your time with us is fabulous. Here is what we’ve got in place at Y Spa:

  • Perspex screens at Y Spa reception, along with hand sanitizer stations.
  • Wyboston lakes Resort is now cashless, for your safety and convenience.
  • Your locker will contain your robe and towels and we ask that these are for your use only throughout your visit.
  • We encourage our guests to wear masks in public areas, massage treatments and manicure/pedicure treatments.
  • Spa Therapists will be wearing masks throughout treatments.
  • Heat room booking required, prescheduled 45-minute slots.
  • Contactless check in.

Live Your Best Life
Sunrise Stay (2)

Cleaning and sanitising

Enhanced cleaning and fogging of public areas will be kept in place along with scheduled cleaning sessions for the thermal rooms.

Murad Facial

Treatment protocols

  • We have allowed extra time between treatments for cleaning of the room prior to the next guest's arrival.
  • All therapists during all treatments will wear a visor and face covering.
  • We encourage our guests to wear a face mask in massage/manicure and pedicure treatments.
  • All treatments must be booked online in advance.

 

Mezze Platter

Spa Lunch

Our spa lunch has also changed in line with new recommendations and we think it's even better! Enjoy a wonderful Mezze Platter and salad and a choice of dessert. Safely served to you at your table. Yummy!

Cashless

We've gone cashless

We have been working hard on a number of things to minimise contact and to make things safer and more efficient in the future.  Self-check-in kiosks will be available, a new online food ordering portal with online payment and a completely cash-free environment are just a few of the changes we have made...

Cashless Wyboston Lakes
Thermal Imaging

Thermal Imaging Technology

We have also installed a hi-tech thermal imaging system at the entrance to each venue, to detect remotely, if a temperature is higher than normal.  An extra way to prevent the spread of the virus and protect everyone without impacting on your experience.