Your Safe Spa Day

Re-opening safely with you in mind...

Y Spa The Waterfront Hotel (3)

We are working on opening...

We are hoping to be able to open the doors very soon. You are now able to book a day or stay spa from 24th September onwards. Currently, all our spa facilities are open, with the exception of our experience showers, saunas and steam rooms which remain closed until we have the green light from the government to re-open these facilities again. We cannot guarantee that these will be open in time for your Spa experience, but should they be closed on the day of your visit we will give you a 20% discount voucher off any Day or Stay with us at any time, subject to availability, over the next 12 months. All our days and stays are fully flexible, giving you the option to cancel or move your booking should the facilities not all be open - the choice is yours. We have a wonderful treatment list that you can now enjoy when you visit and we do look forward to welcoming you back soon.

SafeStay

Guidelines to a safe spa day

We know things will be different for a while but they can still be good.  So we have some guidelines in place to ensure you and our team stay safe.

  • Always observe physical distancing.
  • We will be unable to provide arrival drinks.
  • Residents will be asked to use their bedrooms to change.
  • Wyboston lakes Resort is now cashless, for your safety and convenience.
  • Your locker will contain your robe and towels and we ask that these are for your use only throughout your visit.
  • Our changing rooms and showers will be available however the government recommendation is that you shower at home where possible.

 

Live Your Best Life
Sunrise Stay (2)

Cleaning and sanitising

We have spent a lot of time looking at new cleaning regimes, high traffic areas and main guest touchpoints.  Y Spa will be cleaned at regular intervals throughout the day to ensure guest safety.

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Treatment protocols

  • We have allowed extra time between treatments for cleaning of the room prior to the next guest's arrival.
  • All therapists during all treatments will wear a visor.
  • All treatments must be booked online in advance.

 

Mezze Platter

Spa Lunch

Our spa lunch has also changed in line with new recommendations and we think it's even better! Enjoy a wonderful Mezze Platter, soup and salad and a choice of dessert. Safely served to you at your table. Yummy!

Cashless

We've gone cashless

We have been working hard on a number of things to minimise contact and to make things safer and more efficient in the future.  Self-check-in kiosks will be available, a new online food ordering portal with online payment and a completely cash-free environment are just a few of the changes we have made...

Cashless Wyboston Lakes
Thermal Imaging

Thermal Imaging Technology

We have also installed a hi-tech thermal imaging system at the entrance to each venue, to detect remotely, if a temperature is higher than normal.  An extra way to prevent the spread of the virus and protect everyone without impacting on your experience.