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Following on from the Government announcement on July 19th, we can slowly increase our spa capacity while still maintaining a safe spa. Perspex screens at Y Spa reception will stay in place along with hand sanitizer stations. Our Spa Therapists will be wearing face masks and we encourage our guests to wear face masks in public areas, and in massage/manicure and pedicure treatments also. Enhanced cleaning and fogging of public areas will be kept in place along with the use of thermal imaging cameras. Any guests registering above the required temperature level will be refused entry. We are also keeping in place allocated thermal slots for our spa guests to ensure enhanced cleaning in between sessions. These are automatically booked steam and sauna sessions for 45 mins within each package. This session allows our guests to use the heat room area within this time, whilst still choosing which room to use. On arrival you will need your QR code and will need to make your way to the Kiosks to check-in, you can also use the handy wall kiosks to check your schedule or your bill too.
As we slowly get back to some sort of normal, we will still ensure your time with us is fabulous. Here is what we’ve got in place at Y Spa:
We have been working hard on a number of things to minimise contact and to make things safer and more efficient in the future. Self-check-in kiosks will be available, a new online food ordering portal with online payment and a completely cash-free environment are just a few of the changes we have made...
