Y Spa Thermal Access Terms & Conditions
These terms apply to all guests using Y Spa’s thermal experiences, including the HydroMassage Lounger and Sound Massage Lounger. If you are booking on behalf of a group, it is your responsibility to ensure all guests read and understand these terms.
Bookings & Payment
- All thermal spa access must be booked in advance and paid in full at the time of booking.
- All bookings are non-refundable and cannot be transferred.
- Special offers or promotions cannot be combined.
Your Visit
- Check-in: Please arrive on time for your session. Late arrivals may result in reduced access time.
- What to Bring: A swimsuit and appropriate footwear (flip-flops or slippers). Robes and lockers will be provided.
- Valuables: Please leave jewellery and valuables in your room safe or at home. We cannot accept responsibility for lost items.
- Age Policy: Guests must be 16 or over to use the thermal spa. 16- and 17-year-olds must be accompanied by an adult (over 18).
Health & Safety
Your health is your responsibility. Y Spa is not a medical facility, and we strongly recommend consulting a medical professional if you have any concerns about using thermal facilities.
Avoid thermal spa use if you:
- Have heart conditions, circulation issues, or high/low blood pressure
- Are pregnant (use of heat facilities is not recommended)
- Have epilepsy, diabetes, or respiratory conditions
- Have recently undergone surgery or medical treatment
- Are currently experiencing illness, skin conditions, or sensitivity to heat
- If you feel unwell at any time, please inform a staff member immediately.
General Terms
- We reserve the right to refuse entry or remove guests who fail to follow spa etiquette or safety guidelines.
- In exceptional circumstances, we may need to cancel or amend your booking. If this happens, you will be given the option to accept the change, reschedule, or receive a refund.
- Drift Inn is a cash-free resort—all payments must be made via credit/debit card or mobile payment.
- On arrival, a credit/debit card will be required for any additional purchases.
Respecting the Space – Guest Conduct Policy
We want everyone to switch off, but that means ensuring a relaxed and enjoyable environment for all guests.
- Please be mindful of others while using the spa facilities—this is a space for calm, comfort, and relaxation.
- Any disruptive, inappropriate, or disrespectful behaviour towards guests or staff will not be tolerated.
- If any member of your party fails to follow spa etiquette or causes a disturbance, we reserve the right to remove them from the premises or, if necessary, terminate the stay for the entire group without refund.
- Let’s keep it chilled, respectful, and enjoyable for everyone.
Parking & Liability
- Parking is free for spa guests. However, Drift Inn accepts no liability for loss or damage to vehicles.
- We are not responsible for any loss, damage, or injury that occurs due to personal negligence.
For more information or to plan your visit, check out our Essential Info page.
By proceeding with your booking, you confirm that you accept and agree to these terms.
Drift In. Switch Off. Enjoy.
