Essential Information

Medical Advice
Should you have or have had a medical condition please ensure that you checked with a medical professional that you are safe to both use the spa or undertake treatments before arrival. On booking please advise us if you have any allergies or concerns in order that we may recommend suitable therapy.

Pregnancy
Y Spa is delighted to welcome mothers to be and have designed a range of wonderful therapies to suit you therefore please ensure that you advise the reservations team that you are expecting and the gestation period that you will be at the time of your treatments so they can ensure that you are having the best experience.

Please note that general medical advice for mothers to be throughout pregnancy is to avoid use of the heat facilities, this means the Hydro-pool, steam and saunas will be unavailable to you. We have wonderful relaxation areas containing water beds and the big sleep loungers and maybe it's the best time to indulge in some sumptuous treatments during your visit. Please contact us should you have any questions prior to making your booking.

Arrival
On arrival at Y Spa reception you will be given your spa wrist band on which a Spa account can be opened by pre- authorising a debit or credit card to save you having to carry cash around the spa for drinks. Our friendly team will then give you a schedule of your appointments and lunch in order that you are comfortable and your day should run smoothly. You will be shown to the luxury changing areas where a locker, containing your fluffy robe and slippers, will be assigned to you for your use. These areas also have hairdryers and shower and hair care products and we can lend you hair straighteners should you desire. Should you wish to use the Thermal Spa Facilities, you will need to bring your own bathing costume, or maybe two as we know once is never enough in the thermal waters. 

Treatments
We recommend you wear underwear and robe to all face and body treatments and maybe dress before your manicures and pedicures to avoid smudging. We have a beautiful treatment lounge for you to relax in before or after your therapies and recommend you make your way upstairs 10 mins before your appointment, snuggle under a blanket or sway in the contemporary rocking chair and your Y Spa therapist will whisk you away.