Our focus is now on touchless wellness and self-guided relaxation, so we no longer offer hands on treatments. Instead, enjoy our thermal spa experience and our touchless wellness offerings at your own pace.
Frequently Asked Questions
Yes you can book online for a Spa Thermal experience and for the touchless wellness therapies.
Yes you can book online for a Spa Thermal experience and for the touchless wellness therapies.
Yes we have extended our opening times to make the spa more accessible
Opening Times are:
- 10.00am - 8.00pm
Yes the spa is now accessible to those over 16 years of age. 16 & 17 year olds wanting to experience the spa must be accompanied by an adult.
Thermal and hydrotherapy treatments are scientifically proven to improve circulation, ease muscle tension, reduce stress, and enhance overall well-being—without the need for hands-on treatments.
Thermal and hydrotherapy treatments are scientifically proven to improve circulation, ease muscle tension, reduce stress, and enhance overall well-being—without the need for hands-on treatments.
We recommend bringing a swimsuit and flip-flops. If you need to purchase anything, our reception team can assist you.
Existing Bookings FAQs
If you have a pre-booked treatment or package, our team will be reaching out to discuss your options. You will be offered one of the following:
- A full refund for any unused treatments or packages.
- A spa voucher that can be used toward our new touchless wellness experience or in the Café
If you haven’t heard from us yet, please contact our team so we can assist you.
Yes you can get Spa Gift voucher which can be used against Spa thermal, Touchless Wellness and dining.
General FAQs
Y Spa is a unisex spa, with single-sex changing rooms. We are a very social spa so couples and friends can use the spa together without limitation on dates and times.
Yes, we are happy to offer guests who are not day spa or residential guests use of our Hydro-massage bed.
Yes, you can book online for up to groups of 10 people and we love a celebration!
A locker will be provided for every guest with a robe and towel for every spa session. Slippers are no longer provided in the spa in our effort to be conscious of our environment. We ask guests to bring their own flip flops or slippers.
Whilst using the thermal spa area please wear swim wear and when using the relaxation lounges and Touchless wellness sessions please dry throughly and wear a robe or comfortable clothing.
Please note that general medical advice for mothers-to-be is to avoid using heat facilities. This includes the hydrotherapy pool, steam rooms and saunas. We have wonderful relaxation areas, waterbeds, big sleep loungers, and reading pods.
Y Spa is exclusively for over 16’s only.
No, however, we do have our fabulous Hydrotherapy pool outside which is heated to a toasty 38 degrees and is accessible in all weathers. Hydrotherapy Pool is a place to relax and let the bubbling waters still your body. Relax on the bubble bed or massage tension away using the body jets and revel in the wonders of nature enjoying the outdoor Hydrotherapy Pool all year round.
Our reservations team are open Monday - Friday from 9:00am - 5:30pm.
