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We hope all our guests enjoy the most wonderful, relaxing and calm surroundings that Y Spa has to offer.
To ensure that all guests have a tranquil time in the spa we request that guests are mindful of each other and demonstrate appropriate behaviour, such as maintaining reasonable noise levels and not being too intimate.
Guests who misbehave or act inappropriately will be asked to leave the spa and in these circumstances no refund will be given.
We ask that swimming costumes be worn in the Thermal Spa experiences for the general comfort of everyone around.
Y Spa is open to over 18s only.
For the comfort of all our guests, the hotel and Spa are smoke free areas. A designated smoking shelter is available outside the hotel by the Oceania bedrooms.
Whilst enjoying your day of relaxation and in order to get the most from it, please be prepared not to use your mobile phone while in the Spa.
We provide wonderful spacious lockers for all your personal effects, however, we cannot take responsibility for the loss of any belongings or jewellery, so we ask you to leave all your precious things at home for the day.
Y Spa reserves the right to change, amend, alter or withdraw any Day or Spa Stay Package or any treatments without prior notification.